Master lease or leasing

Hand us the building. Choose how we work together.

Rent it to us under a master lease, or let us fill it with tenants. Either way, we run the tenant side and report to you every month.

€450Massets under management (AUM)
4.7 daysfirst contact to contract
21+listing platforms per unit
83tenant nationalities
Trusted by
Union InvestmentGreystarJLLQuantumBest PlaceInternational CampusELAS Technologies InvestmentGeRo Real Estate AG

What is the difference between a master lease and leasing?

Two ways to work with us.

With a master lease (Generalmiete), Urban Ground rents the building as a whole and lets and manages the units itself. With leasing (Vermietung), Urban Ground lets your units for you, from the first enquiry to the signed contract and the move-in.

Example
Your building · 120 unitsOne lease with Urban GroundOne monthly rent to you
For funds and long-term owners

Master leaseGeneralmiete

You hand us the whole building. We become your one tenant, then let and look after every unit ourselves.

  • We rent the whole buildingThen let and manage every unit ourselves
  • One counterpartyYou deal with Urban Ground, not with every tenant
  • Vacancies, tenant changes, tenant careAll handled on our side
  • Terms agreed per buildingRent, indexation and term
Discuss a project
New lead · 2-room flat, BerlinExample
Called by Nimmi Ai8 s
Screened against your criteria✓
Viewing bookedThu 17:30
Contract signedDay 5
4.7 dayson average from first contact to signed contract
For developers, funds and Hausverwaltungen

LeasingVermietung

New build or vacancies in existing stock: we fill your units fast, and every step runs on our own platform.

  • Every lead called in under 10 seconds24/7, in German and English, by Nimmi Ai
  • 21+ listing platforms per unitPortals, expat sites, student boards, relocation
  • Professional photos and 360° toursBy our in-house team
  • Viewings in person or virtualNo queues at your building
  • Digital screening against your criteriaForeign documents accepted, 83 nationalities
  • Bilingual contracts and move-inDE/EN, handover with inspection report
Discuss a project
Every month: one owner report per building
Whichever way you choose, you see the results without doing the work.
OccupancyRent rollArrearsMove-ins & outs

How fast can a new rental building be fully let?

How we lease up a building, lead by lead.

When a building opens, every enquiry counts. Nimmi Ai calls each new lead in under 10 seconds, 24/7, in German and English, screens them against your criteria and books viewings. On average it takes 4.7 days from first contact to signed contract.

  1. Before launchRent pricing per unit type, photos and 360° tours, listings on 21+ platforms.
  2. LaunchEvery lead called in under 10 seconds and viewings booked straight away: the steps below.
  3. Until fullContracts, move-ins and a monthly report until the last unit is let.
9:41
Nimmi AINimmi AI
Calling new lead2-room flat · Berlin00:27
Call-backs
Missed callStudent lead14:02
Retry · EveningsStudents18:30
Retry · Lunch and after workProfessionals12:15
ReachedLead is still interested
Screening
Move-in date
Household
Pets
Income 2x rent
AGG + DSGVO
Qualified leadReady for a video tour
Google Meet · Virtual tour
Human in the loopVirtual tour with our teamOnly interested leads go on-site.
Viewing
Tomorrow17:00On-site viewingNimmi confirms the viewing
Call the day before
Reschedule on the spot
ConfirmedFewer no-shows
On-site viewing · 17:00
You show the homeand approve the tenant
ApprovedHigher conversion
Documents
ID
Proof of income
SCHUFA
Contract questions answered
Human in the loopOur team checks every file
Contract ready to sign
  1. 01
    Under 10 sec · First call to every lead24/7, in German and English.

    Turn interest into action

  2. 02
    StudentsEvenings
    ProfessionalsLunch and after work

    No lead goes cold

  3. 03
    • Move-in date
    • Household
    • Pets
    • Income 2x rent
    AGG + DSGVO

    Qualified leads only

  4. 04
    Warm-up on Google MeetVirtual tour with our team. Only interested leads go on-site.

    Warm leads

  5. 05
    Nimmi confirms the viewingCall the day before. Reschedule on the spot.

    Fewer no-shows

  6. 06
    On-site viewingYou show the home and approve.

    Higher conversion

  7. 07
    After the viewingDocuments collected. Contract questions answered.

    Faster signing

01 · nimmi AIInstant AI call
Under 10 sec · First call to every lead24/7, in German and English.

Turn interest into action

Who lets build-to-rent, student housing and co-living buildings across Europe?

One team. Every kind of rental building.

Urban Ground lets and manages build to rent, student housing (PBSA) and co-living across Europe, from 25 units. The same letting and tenant operations run at either scale.

BTR

Build to rentNew-build rental schemes

Leasing for new schemes, from the first enquiry to full occupancy. Then we keep it full: renewals, turnovers and re-letting.

We run Momento · Wasserstadt Mitte
PBSA

Student housingPurpose-built student accommodation

Room-by-room letting to students from 83 countries, timed to the semester, with a fresh intake every year.

We run Havens Living · Rathenaustraße 25
Co-living

Co-livingFurnished, shared, flexible

Furnished rooms and shared homes with flexible terms. We handle the constant move-ins and move-outs.

We run Urban Base Living House

How does Urban Ground's letting platform work?

One platform. From first enquiry to renewal.

Urban Ground lets and runs every building on its own platform, Nimmi Ai: each portal enquiry lands in one inbox, Nimmi Ai calls the lead in under 10 seconds, screens against the owner's criteria, manages viewings and applications, sends the lease for e-signature and supports residents after move-in.

Sample portfolio and fictional tenants. Nothing you do here is sent.

Which companies let rental buildings for institutional owners across Europe?

Some of the buildings we run for our partners.

Urban Ground lets rental buildings across Europe. Some of the big names we work for are Greystar, Best Place, Quantum, International Campus and Union Investment, with buildings such as Momento, FritzTower, Wasserstadt Mitte and Havens Living.

Momento
Since 2026MomentoBerlin
Greystar
FritzTower
Since 2020FritzTowerBerlin
Best Place
Wasserstadt Mitte
Since 2020Wasserstadt MitteBerlin
Quantum
Fox Cube I, 3 & 5
Since 2020Fox Cube I, 3 & 5Berlin
Best Place
Urban Base Living House
Since 2022Urban Base Living HouseBerlin
Union Investment
Havens Living
Since 2025Havens LivingBerlin
International Campus
Das Embassy
Since 2021Das EmbassyBerlin
JLL
Elbinger Straße
Since 2022Elbinger StraßeFrankfurt
GeRo Real Estate AG
Rathenaustraße 25
Since 2022Rathenaustraße 25Berlin
ELAS Technologies Investment

We don't own or sell these buildings. Their owners hand us the letting and the tenants.

Elbinger Straße, Frankfurt

Can a Hausverwaltung outsource the letting of vacant units?

Vacancies across your buildings? Hand them to us.

Yes. Urban Ground lets the vacant units and runs contracts, move-ins, move-outs and tenant care. The Hausverwaltung keeps building management, repairs and utility statements.

You keep
Building management, repairs, utility statements
We take
Letting, contracts, move-ins, move-outs, tenant care
Owners get
One report from us each month
Send us your vacancy list
FAQ

Questions owners ask first.

Who handles letting and tenant management for residential buildings in Germany?

Urban Ground runs letting and tenant management for residential buildings across Europe, for developers, funds and Hausverwaltungen. We price, market, screen, sign and look after every unit, and owners get one report a month. We have done this since 2017.

Do you replace our property manager?

No. We handle the tenant side. Maintenance, repairs and utility statements stay with your Hausverwaltung.

How can owners fill vacant rental units faster?

Urban Ground calls every new lead in under 10 seconds, 24/7, in German and English, screens them, books video tours and lists each unit on 21+ platforms. On average it takes 4.7 days from first contact to signed contract.

What size of project do you take on?

Any package across Europe, from a single floor to whole buildings. 25 units opens a new city.

How established is Urban Ground?

We have let and managed residential units in Germany since 2017, with 2,693 tenants so far. Tenant deposits are held in a separate account.

Which companies offer a master lease (Generalmiete) for apartment buildings in Germany?

Urban Ground offers a master lease (Generalmiete) for residential buildings across Europe from 25 units. We rent the building as a whole and let and manage the units ourselves, so the owner deals with one tenant instead of many. The model suits funds and long-term owners; terms are agreed per building.

Can a Hausverwaltung outsource the letting of vacant units?

Yes. Urban Ground lets the vacant units and runs contracts, move-ins, move-outs and tenant care. The Hausverwaltung keeps building management, repairs and utility statements.

How long does it take to let a new residential building?

It depends on the size of the building and the local market. Urban Ground lets units in 4.7 days on average from first contact to signed contract and calls every enquiry in under 10 seconds, so demand at completion does not go cold.

Who lets build-to-rent, student housing and co-living buildings in Germany?

Urban Ground lets and manages build to rent, student housing (PBSA) and co-living buildings across Europe, from 25 units. Owners hand us the letting and the tenants; the building stays theirs.

How are tenants screened, and is it GDPR-compliant?

Urban Ground screens every applicant for move-in date, household, pets and an income of at least twice the rent, plus any criteria the owner sets for the building, and our team checks ID, proof of income and SCHUFA. Screening follows the AGG (equal treatment) and the DSGVO (GDPR).

Can we change model later?

Yes. Many partners start with leasing and move to a master lease once the building is let.

Do you buy buildings?

No. Ownership stays with you.

Contact

Tell us about your building.

Pick a time for a 30-minute call with our partnerships team and tell us a little about your building. You get the invite straight away.

landlords@urbanground.de

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